House of brides reviews
+ Date: - 24.08.2017 - 603 view
We have been given 5 different dates the bride's dress would be ready by and every date has passed unsuccessfully. Every time a deadline was missed, we. Reviews of House of Brides "I will start by saying I really only leave a yelp review if I feel I have something unique to say on the subject. Reviews of House of Brides Couture "House of Brides had so many beautiful, high quality dresses when we went there to look for my wedding dress. Read the latest reviews for House of Brides in Aurora, IL on WeddingWire.
Grace, I understand you have to look into everyone but I find communication a must in a successful business and yet your company simply does not reply or acknowledge anything. Her this, she took no responsibility and claimed that I was just too fat and too short for my dress and thay if she were my consultant she would never have let me buy that dress. Here it is 6 weeks before the wedding and had to make a decision as to what to do. House of Brides World's Largest "On-line" Wedding Store, Inc.
It's also home to the only Vera Wang boutique (a shop-in-shop) in the state and owner Luvi Wheelock has an adjoining ready-to-wear sister shop with the likes of Prabal Gurung, Jason Wu, Angel Sanchez and Yigal Azrouel. Luckily, House of Brides corporate rush ordered my dress, and had it overnighted. Luckily, everything worked out, but it added so much unnecessary stress to my wedding planning.
We apologize for any inconvenience and invite you to contact Customer Relations, to further discuss your issue. We apologize for any inconvenience and invite you to contact Customer Relations, to further discuss your issue. We apologize for any inconvenience and invite you to contact Customer Thank you for your review. We apologize for any inconvenience and invite you to contact Customer Thank you for your review.
- " Alterations regularly take 6-8 weeks!
- " Now, I understand we paid for our dresses and I'm two months out from my wedding and there really isn't an alternative to having provided you with my service.
- (ten days before the wedding) after I had reached the designer and found out the truth!
- A couple of the dresses didn't even require alterations at all, which I was really impressed with.
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My best friend purchased a dress your store on 9/17/2016. My consultant worked hard for me, she just thought she knew what i would like better than me, which is really my biggest issue with the place. My fiance and I have been dealing with this company now since October when we first order bridesmaid dresses.
I had to go pick up a tux for a friends wedding. I highly do NOT recommend this salon! I made it perfectly clear I was just looking but she was very insistent that I choose a dress and begin an order that day. I not only had problems with the delivery of my wedding dress but HOB couldn't deliver (and incorrectly ordered) the Dessy bridesmaids dresses that we ordered. I ordered my dress in October and still do not have it.
The shop also has an extensive selection of accessories by brands like Blossom Veils, Elizabeth Bower, Erica Koesler, Erin Cole Design, Meg Jewelry, Paloma Blanca, Pronovias, Rivini, Thomas Knoell, Toni Federici, Amanda Judge, and Watters — and a bridal blog full of ideas and photos of local brides. The store also needs an update. The way they have structured the business is that the call centre is seperate from head office and they do not give anyone the authority to help you.
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Expect unique gowns, starting at $3,200, from high-end designers like Reem Acra, Rivini, Anne Barge, Ines di Santo, Kenneth Pool, Lazaro, Alvina Valenta and Liancarlo — plus, headpieces and accessories from Sara Gabriel, Homa Bridal, and Badgley Mischka. Expected to receive my dress end of November/beginning of December, and begin alterations no later than mid-December.
By the time it was time to try on dresses, everyone was fed up with the consultant who suddenly put on a happy sales face after giving me the business at the desk, we were done.Click the Privacy tab.
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When my MOH picked up the dress it was reversed the dress was white and with teal lace. When we arrived we were introduced to our consultant. Which is insane, and when we asked why she just responded, " trust me I've been in this industry for 30 years". Which, I must say, was done very haphazardly. Would not want any other bride (who already has enough on her plate) to have to deal with this poor of service.
The girl at the front desk was annoyed and walked away. The import tax on top was another £117. The majority of the reviews are super negative. The management was great, always giving you opportunity to advance and get raises.
She scoffed at me and said this is a waste b/c we dont label our inventory at the store the way they have it online, so you wasted your time. She then asked to speak to a manager. So i understand most of the stock dresses are a 10. So, when I got the call that my dress was in, the woman said to schedule my first fitting for a month before the wedding. St 2 pics, dress I ordered/showed Alicia.
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However, it was wrapped in plastic and was not damaged. I also have to give major credit to the alterations department. I am only giving them 1 star because I have to give a star to rank them, however they do not deserve a star of any kind in my opinion! I bought my dress from the Aurora location in June and was promised early November delivery. I can honestly say sales consultant MARIA C. I ended up ordering Dessy dresses from //www.
It seemed like she just wanted the commission from us all and nothing more to do with us. It was pressed and cleaned very nicely and I loved the design of the dress, but I really think the management needs to see the customer service issues which I think has to do with more staff and/or better scheduling to give customers a better experience. It's 10pm on the 24th and no call, no dress.
My Matron of Honor and I turned our approach of the appointment to an honest attempt in finding a dress. My actual wedding passed and they called and said they couldn't get the veil in time. My appointment in December for a July wedding(I lied and said my wedding was in June) was all fine and dandy. My assistant helped to pick the perfect veil and when my dress was in, it was so perfect that I did not need any alterations! My best friend purchased a dress your store on 9/17/2016.
I said my July 2017 wedding was actually in January 2017 and my dresses arrived November 2016. I show up to my appointment on time, you have to stand in the front for five minutes filling out a your info on an ancient touch screen. I strongly suggest looking elsewhere for your dresses. I used House of Brides to order my wedding gown in 2016. I was given a delivery date of early November which then became the end of November.
Everyone was cool about it and we all seemed to have a good time.
My girls made a scavenger hunt out of finding dresses under size 10 for them to try on. My mom and sister could see this dress and Luba helped once again, and I said yes to the dress! My sister who is the Maid of Honor picked out a different dress which they measured her but we had to guess as she was pregnant. Not to mention bridesmaid dresses. Now we have gone in there and called the manager several times, were told the dress would be here on Monday the 24th "at the latest".
Yes, the store took 6 of my closest friends money in June for the dresses, and knew they were not going to get the dresses, and lied, lied, lied, until Oct. You must also include the shipping costs in your complete total. You’ll fall in love again with the unique, one-of-a-kind bridal dresses from Allure Bridals and their collections of wedding dresses, Couture wedding dresses, plus size wedding dresses, Destination wedding dresses and bridesmaid dresses.
I enjoy the people I work with and the overwhelming feeling brides get when they finally put on their perfect dress! I even called to let a manager explain and apologize before I wrote this review, but no one bothered to call back. I got my dress here & loved it! I got the dress I wanted which was great, but the aroura IL location was kinda a nightmear!
Our attendant was so helpful showing us all the dresses for my sis in the plus size section. Our salons work by appointment to ensure each of our clients receive one-on-one, personalized assistance from an expert wedding consultant. Overall I left dissapointed, sad, and felt like a complete waste a time. Overall I left dissapointed, sad, and felt like a complete waste a time.
- After many calls and emails.
- All my girls got their dresses here as well.
- Allure Bridals has been a leading bridal gown designer for nearly 20 years.
- And the manager never called me back and never emailed me back.
- And then it was the end of February, and they still weren't in.
- And they have dresses to fit any budget!
- As many brides get, she was getting anxious and decided to call the store early March to see if she could get an update.
- At the top of your Firefox window, to the left of the web address, you should see a green lock.
- Beaauitful dresses that you can't find anywhere else.
- They kept giving us the run around.
- My sister and friend put on ugly stuff they knew would make me laugh and we looked through two other possible choices but they were in bad shape and badly priced.
- With most review sights you always see some negative reviews mixed in with positive.
- My dress arrived at the store a lot sooner than I expected - score!
They also require a rush delivery fee if you need to order a dress for a date 6 months out. They are not trustworthy and is not worth the stress and tears. They have a ton of great selection and very friendly office staff. They said they didnt even label the packages! They should have access to everything, right? They should have access to everything, right?
Obviously, delivering the dress 4 weeks before the wedding date isn't working out. Obviously, this is a problem because I still need to have the dress altered. One tip if you decide to order bridesmaid dresses with House of Brides: give them a fake wedding date a few weeks before your actual wedding. Open since 2009, this second-floor shop in Highland Village is the second boutique for fashion veteran and hands-on owner Joan Pillow.
Find vintage inspired styles with art-deco patterned Sequin to timeless Satin gowns in seamless A-line skirt with functional pockets to soft Chiffon dresses with romantic ruffles. For a company that professes to be the experts in helping brides find a dress for the most important day in their lives they have absolutely no idea what that means. From start to finish, My experience was horrific.
They wanted $325 up front for later alterations. Tuesday, the dress zips up but still a little big. Waited for someone to come by to congratulate her and bring us champagne and that never happened.
I was very open to trying on different styles and dresses. I will start by saying I really only leave a yelp review if I feel I have something unique to say on the subject. I wish I would never have gone through House of Brides alterations. I'll keep her name out of this. ISSUE #1: My first time in the store I worked with Tony. It is a good experience for each and every bride, but Full time without benefits.
Store manager never returns my calls, she's never in the store when I call; I'm still convinced she doesn't actually exist. That's cutting it way too close. The Mori Lee Bridesmaid collection has over 100 stunning bridesmaid dresses your bridesmaid will love to wearand wear again! The bride madE an appointment a month prior to our arrival. The collection marries every style from classic to romantic to contemporary to whimsical. The dresses are £180 in this country and £80 from America!
Every time I ask to speak with the manager, Chris, she is ALWAYS with another bride.
We ordered a dress in a different color than what they had that was displayed (which was black). We paid a rush fee, WHICH was complete nonsense. When I asked for a specific delivery date they didn't know, but a shipment was coming at the end of December and my dress "might" arrive then. When I complained to House of Brides I got no remorse or apology.
Phyllis even suggested that we leave because there is nothing they can do for us on a Saturday. Plus a great personality that made the appointment so enjoyable. Pour nous informer du désagrément. Second fitting, the dress was still a little big. She advised me that my MOH's dress only came in black or white lace and not the teal lace that I wanted. She said these are the dresses you have available to try on.