Fandango customer service chat

+ Date: - 01.07.2017 - 1084 view

To contact Fandango Live Chat Support, please click on the Menu button above, then select Live Chat. Fill in all required information and select. If you're a Fandango VIP member, go to your Purchase History and click the "Can't Make The Show" link next to your.

The Android app for Fandango isn’t great, but with this functionality, it just became much more useful for Android users, especially because checkout with Android Pay is essentially instant rather than waiting for options like PayPal that can take a minute. The agent didn't care that the site was down! The auditoriums all feature leather recliners with a table to set your snacks.

Get real customer insight and respond to your reviews.Go through the venue directly!Good luck to you, though!

This is the #2 phone number and #2 overall way to contact Fandango according to 349395 GetHuman users. This is the best live chat for Fandango, but it's the #3 way to contact them overall according to 349395 GetHuman users. Thread Removals - Posts that incite witch hunts (whether intentional or not) may be removed at moderator discretion. Trustpilot won't allow me to link you so simply do a google search for Fandango LLC BBB and it's usually the first link to get their BBB page.

Received the wrong tickets for an earlier viewing due to an error with their server. Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more. Running 998edcf country code: NL. She said corporate would make a decision and email me. She tells me corporate would have to give me a credit and forwarded me the email she was sending to them.

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I purchased tickets there so I catch the show and at the same time called Fandango. I was also told to wait 3-5 days for corporate and was given a "one-time courtesy credit" BULL$#*! I went to the site, via my phone, to request a refund and the site would not work. I will NEVER use them again and will NEVER give Fandango gift cards as gifts! I will definitely never use them again either. I write back while still in disbelief.

  • " Like it takes a while to describe a situation.
  • "As a free service to all of our users, Fandango provides show times, movie listings, and theater information for most theaters in the United States.
  • A glitch in the fandango app defaulted my tickets to the wrong theatre even though i selected the right theatre.
  • AMC managers couldn't help because tickets were bought via fandango.
  • All concerts in the area.

Try using Current Location search again. Uncheck the box labeled Never allow websites to request your physical location if it's already checked. Use the following search parameters to narrow your results: subreddit: subreddit find submissions in "subreddit" author: username find submissions by "username" site: example. Venetian Cinemas is your local movie theater. Was a little annoyed at the $3 "convenience" fee but sucked it up.

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HAVINGB TO WAIT ON THE PHONE FOR OVER ONE TO TWO HOURS TO TALK TO A LIVE PERSON.

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I'm going through this right now myself and the "convenience fee" nonsense is very frustrating. I've gone to several theaters now and used their website to get tickets. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. If you're using a laptop or tablet, try moving it somewhere else and give it another go. If your card wasn't charged don't try it again.

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  • And don't try to contact support.
  • At the top of your Chrome window, near the web address, click the green lock labeled Secure.
  • At the top of your Firefox window, to the left of the web address, you should see a green lock.
  • I could not cancel my tickets for me and my toddler daughter prior to the start of the movie because their systems were down, which was confirmed by one of their reps, once I finally got one on the phone.
  • I purchased two tickets to see a movie and due to highway construction we arrived right on time and as movie trailers were beginning.

Its just like buying tickets at the window. Julian: All I can do is forward this request up to the appropriate department for review. Julian: How may I help you today Frank? Julian: Thank you for contacting Fandango Customer Support. Julian: Thank you for making Fandango your choice for online movie tickets. Just minutes he had a live person (while I was still on hold). Maybe not mob-owned.

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Fandango already offers checkout with a credit card or, but Android Pay is something that is just easier when you have it available.Frustrated i gave up and tried contact them the next day and was told about their policy - you can't get a refund after the movie time.Fundraising posts will also be redirected to an appropriate subreddit.

I called on my other phone while still with fandango customer service and pretended I was buying tickets and guess what for that they did find my account. I explain the situation: they failed to send me the email with the tickets, they failed to answer the phone until after the movie started, they failed to address the refund in the time they said they would.

  1. BUT, once in a while their site will just crash right at the moment I place my order, and then either I get charged twice, or the order do not come through.
  2. Back in the Privacy dialog, Click Manage Website Data.
  3. Being the planner I am, I left my house an hour in advance of the showtime, despite it being a 20-minute drive from my house.
  4. Had no clue the movie was at the end until it ended 30 minutes after we sat down. Here are the best. How does this happen?! However, Fandango is an independent company and does not receive any portion of theater ticket revenue. However, i'm very tech savy and I know for a fact I selected the correct theatre at Salisbury Regal Cinema stadium 16 in Maryland. However, some prices here need to be put down, so I mark this service with 4 stars. I called Fandango and sat on hold.

    In my opinion this is one of the nicest theaters in the Dallas area. In the window that pops up, you should see Blocked or Blocked Temporarily next to Access Your Location. It takes time to create an account when you dont have internet!

    Nearly 3 weeks later they contact me denying my refund. Never heard a word from Fandango, and they charged my credit card. Nor will I look at Rotten Tomatoes to guide my dollars and movie pick. Now that they have the ticket app (that you use through passport on your iPhone) it makes it super easy to buy tickets online and not have to wait in line! Or, search near a city, place, or address instead.

    We gebruiken cookies om inhoud en advertenties relevanter te maken en je een veiligere ervaring te bieden. We specialize in all local sports teams, Cowboys,Stars,Mavericks & Texas Rangers. We went to the ticket counter to ask for another show time and they couldn't help us because we purchased our tickets on fandango. We'll refund your credit card or we can credit your Fandango account to use for another movie. What would be worse than the mob because that's likely who owns them.

    PLEASE DO NOT USE FANDANGO YOU WILL REGRET IT AS I DID! PLEASE DO NOT USE Fandango. Purchased tickets for showtime 10:15pm. Purchased two tickets, arrived early and stopped to used the restroom before the movie. REDDIT and the ALIEN Logo are registered trademarks of reddit inc.

    I finally got on and waited around 13-15 minutes to "chat" with a customer service rep who said that due to the fact that the movie already began, Fandango would not refund my tickets. I give them 1 star only because 1/10th of a star is not available. I give them no stars for SUPER BAD COSTUMER SERVIVE. I got the rerun around each time. I have been using Fandango for many years and would like a simple $12.

    1. Click Show more, then make sure only the box labeled Location permissions is checked.
    2. Click the gear in the upper-right hand corner of the window, then Internet options.
    3. Close the Settings tab, reload this Yelp page, and try your search again.
    4. Com entry and click Remove.
    5. Convenience fees are listed as nonrefundable, buried within their terms and conditions.
    6. You got lucky they didn't take your money. You simply get advertised Free Refunds and Exchanges. You will save money and time!

      When it works, everything runs smoothly and I get my tickets ready to print in less than 5mn. Whether it's romance, friendship, family, co-workers, or basic human interaction: we're here to help! Which is kind of a good bargain for watching a movie in theater these days, with average prices going around $10 to $25. Why have customer "care" if they can't resolve issues? With electronic tickets I just have to show the QR code on my phone to the ticket taker.

      We also never got the "convenience fee" refunded and will have to use our credit for that in the future. We and our partners operate globally and use cookies, including for analytics, personalisation, and ads. We are only one family, I'm sure Fandango will stay in business without us, but, they are on my list. We bought tickets for a movie that the theater then did not show, for reasons that were not made clear. We catalog the best ways through tough customer service issues.

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      Simply claim your company now. So I've trying to get in contact with corporate bam. So my recommendation out the experience I've had with fandango is not to use them. So once someone was finally on the other line they would not refund my $45 dollars nor credit me. Subreddit:aww site:imgur.

      Don't be a jerk, attacking other users will get your comments removed and repeatedly doing it will lead to a ban.Download an, then paste the following url into your browser.
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      The theater manager was so kind as he saw my frustration and called them (Fandango) on a private number he had to get through quickly. They have X amount of seats available. They were very rude and told me it was a user error and that I must have selected the wrong theatre. They've also recommended to stop using fandango as they deal with many issues from customers regarding refunds from fandango.

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